
Fair Entry demonstrates The City of Calgary’s focus on citizens and customer service through a standard one application process for City subsidized programs. Fair Entry proactively informs those who apply for any subsidy program about other programs for which they may be eligible. This improves customer awareness and access to needed services. In addition Fair Entry has made important strides in preserving dignity through a respectful process that ensures the customer only need to tell their story once. This innovative approach represents the largest Canadian municipality to undertake this intentional integrated approach, including the largest number of subsidy programs that any municipality has offered under a single common application.