Calgary Automated Survey Plan Evaluation and Reporting - CASPER
CASPER is an automated web service that reviews digital survey plans that are submitted to The City of Calgary. When a citizen uploads their survey plans, within minutes CASPER will automatically email a report to the submitter indicating whether these plans are error-free and ready for formal submission to The City, and provide a simple ‘pass’ or ‘fail’. If errors exist, the CASPER report will provide the submitter with a list of these critical and non-critical errors on their survey plans that need to be corrected prior to application submission.
CASPER showcases The City’s transparency to citizens by providing the results of the plan checking process to the citizens themselves. By showing these results, citizens can better understand why their digital survey plans are rejected and highlights what errors, if any, were present in these plans. This new web service also reduces time spent by City staff reviewing plans for completeness, instead allowing citizens the self-serve ability to pre-check the survey plan portion of their application prior to formal plan submission and possible rejection of the entire application. This highlights citizen orientation in the ability to reduce the rejection rate of survey plans submitted, speeding up the formal plan approval process for citizens. In addition, it is uncommon to have automated evaluation and reporting online services for municipal applications; CASPER is a one-of-a-kind product that shows innovation at its best.
CASPER, the Calgary Automated Survey Plan Evaluation and Reporting web service, is a product brought to you by the Infrastructure & Information Services (IIS) business unit at The City of Calgary. IIS’s vision is to provide real-time solutions that guide the future of a sustainable city - CASPER is a true reflection of this vision.
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