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A culture of constant improvement at The City of Calgary.
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Citizens' View: The City's Online Research Panel

Citizens’ View is an online space where Calgarians can actively participate in shaping City programs and services through surveys and discussions.

The online panel complements The City’s existing suite of research and engagement tools, making information sharing more transparent, accessible and interactive for Calgarians. The panel will be a timely and cost-effective tool that makes it easier for Calgarians to share their views about life in Calgary and understand how their input is used.

Citizens’ View is an example of how The City of Calgary is transforming government by creating a more citizen-focused organization that values citizen engagement. We are building partnerships between citizens and their government to make Calgary better.  

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A culture of constant improvement at The City of Calgary.
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What is Transforming Government?

Government exists to serve citizens. Every day, citizens are touched by The City of Calgary and the services it offers. Transforming Government is a culture of constant improvement at The City of Calgary — improvement that makes life better for all citizens.

In 2011, Mayor Naheed Nenshi and City Council unanimously agreed to embrace and reinforce this approach to constant improvement — Transforming Government is a way to do just that. So, when you see the Transforming Government stamp on something, you know it is part of something that makes Calgary even better.

A public work, an initiative, project, program or plan marked with Transforming Government reflects one or more of the following principles:

Transparency provides a clear view of exactly what’s going on “behind the scenes”, so citizens can understand why a project or service exists.

Accountability is the clear demonstration of how and why The City has done something, and that The City and Council accept responsibility for the decision, program or plan.

Civic Engagement is a commitment to bring together citizens, organizations, and City employees in the planning and development of our great city.

Innovation describes new ideas, services, or approaches that make living and working in Calgary even better.

Citizen Orientation ensures that a program, project or service is designed with customers or citizens in mind.

Sustainability describes long-term thinking that makes for a healthy community, environment, and economy, now and in the future.

Public Spaces

Customer Service

Transportation

Environmental