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A culture of constant improvement at The City of Calgary.
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Transforming Planning

Transforming Planning is a strategic initiative at The City of Calgary to design and deliver a high-performance planning system in partnership with citizens, industry, community and City staff. Under the guidance of its multi-stakeholder Working Group, the initiative is currently operating two projects – including Outline of a New Planning System and Piloting Applications – designed to launch Calgary towards a new planning system, based on a dynamic approach that combines active research and collaborative design. Founded on a June 2012 Council directive to undertake a broad-scale review of Calgary’s planning process, Transforming Planning is closely aligned with Transforming Government and its goals to deliver a high standard of civic transparency, accountability, innovation, engagement, customer service and sustainability. Very few cities in North America have attempted to re-envision their planning system on this scale.

For information on upcoming events and workshops, or for more information please visit the Transforming Planning website:
calgary.ca/transformingplanning / transformingplanning@calgary.ca / @nextCITYyyc

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A culture of constant improvement at The City of Calgary.
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What is Transforming Government?

Government exists to serve citizens. Every day, citizens are touched by The City of Calgary and the services it offers. Transforming Government is a culture of constant improvement at The City of Calgary — improvement that makes life better for all citizens.

In 2011, Mayor Naheed Nenshi and City Council unanimously agreed to embrace and reinforce this approach to constant improvement — Transforming Government is a way to do just that. So, when you see the Transforming Government stamp on something, you know it is part of something that makes Calgary even better.

A public work, an initiative, project, program or plan marked with Transforming Government reflects one or more of the following principles:

Transparency provides a clear view of exactly what’s going on “behind the scenes”, so citizens can understand why a project or service exists.

Accountability is the clear demonstration of how and why The City has done something, and that The City and Council accept responsibility for the decision, program or plan.

Civic Engagement is a commitment to bring together citizens, organizations, and City employees in the planning and development of our great city.

Innovation describes new ideas, services, or approaches that make living and working in Calgary even better.

Citizen Orientation ensures that a program, project or service is designed with customers or citizens in mind.

Sustainability describes long-term thinking that makes for a healthy community, environment, and economy, now and in the future.

Public Spaces

Customer Service