Transforming Planning is a strategic initiative at The City of Calgary to design and deliver a high-performance planning system in partnership with citizens, industry, community and City staff. Under the guidance of its multi-stakeholder Working Group, the initiative is currently operating two projects – including Outline of a New Planning System and Piloting Applications – designed to launch Calgary towards a new planning system, based on a dynamic approach that combines active research and collaborative design. Founded on a June 2012 Council directive to undertake a broad-scale review of Calgary’s planning process, Transforming Planning is closely aligned with Transforming Government and its goals to deliver a high standard of civic transparency, accountability, innovation, engagement, customer service and sustainability. Very few cities in North America have attempted to re-envision their planning system on this scale.
For information on upcoming events and workshops, or for more information please visit the Transforming Planning website:
Labels: Customer Service