Roads ePermits
Roads issues thousands of permits every year for various purposes, including street use during construction, parking, special events, and hoarding. Until recently, citizens could only obtain permits by visiting the Roads office in person or initiating the application process via email, fax or 3-1-1.
In 2011, Roads issued approximately 18,000 permits. With the ever-growing number of permit requests, it was time to develop a more citizen-friendly and convenient permit application process for citizens.
With Roads’ new ePermits service, citizens will be able to apply, pay for, and receive permits online, without ever having to set foot in the Roads office. The online service will streamline the permit application process, allowing citizens, contractors and city staff to save both time and resources.
View full project details