Red tape adds time and complication when there often doesn’t need to be any. We need to cut red tape to transform government and reinforce that The City of Calgary is here to problem-solve and facilitate the success of Calgarians. By cutting red tape, we are improving customer service and making it even easier to work with The City, and that makes life better for Calgarians.
Cutting red tape is an example of Transforming Government because it is citizen-focused, highlighting where The City is becoming more transparent and accountable.
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