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A culture of constant improvement at The City of Calgary.
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Subdivision and Development Appeal Board Online Reports

The Subdivision and Development Appeal Board holds public hearings relating to appeals on development throughout Calgary. These hearings allow affected Calgarians to voice feedback on proposed developments where they live and work.

When appeals on these developments happen, a report containing the evidence being presented before the quasi-judicial board is prepared. Until recently, hearing participants had to pick up a hardcopy of the report. Now, the hearing reports are easily accessible online at Calgary.ca/sdab, allowing citizens to retrieve and review records that might impact them from the comfort of their homes or businesses.

This addition is an example of Transforming Government because it ensures the process is easier, quicker, convenient and more transparent to citizens. <!--

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A culture of constant improvement at The City of Calgary.
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What is Transforming Government?

Government exists to serve citizens. Every day, citizens are touched by The City of Calgary and the services it offers. Transforming Government is a culture of constant improvement at The City of Calgary — improvement that makes life better for all citizens.

In 2011, Mayor Naheed Nenshi and City Council unanimously agreed to embrace and reinforce this approach to constant improvement — Transforming Government is a way to do just that. So, when you see the Transforming Government stamp on something, you know it is part of something that makes Calgary even better.

A public work, an initiative, project, program or plan marked with Transforming Government reflects one or more of the following principles:

Transparency provides a clear view of exactly what’s going on “behind the scenes”, so citizens can understand why a project or service exists.

Accountability is the clear demonstration of how and why The City has done something, and that The City and Council accept responsibility for the decision, program or plan.

Civic Engagement is a commitment to bring together citizens, organizations, and City employees in the planning and development of our great city.

Innovation describes new ideas, services, or approaches that make living and working in Calgary even better.

Citizen Orientation ensures that a program, project or service is designed with customers or citizens in mind.

Sustainability describes long-term thinking that makes for a healthy community, environment, and economy, now and in the future.

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