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A culture of constant improvement at The City of Calgary.
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Road Conditions App

On December 5, 2011, The City of Calgary released its latest mobile application: The City of Calgary Road Conditions app.

This app provides Calgarians with real-time information on plow/sander locations, road conditions, and traffic cameras, and it helps to answer the three main questions most drivers have about winter road conditions: Are the roads clear? Where are the plows? Is there a Snow Route parking ban in effect?

The application was also designed to send immediate notifications to users of the app whenever a Snow Route parking ban has been advised, declared, or lifted.

Already in the hands of more than 17,000 Calgarians, this app was an important communication tool during the city’s two snow route parking ban events in 2012, and has the unique distinction of being the first mobile application released by a Canadian municipality to reach the #1 position in the iTunes app store.

The application is now available for iOS, BlackBerry, and Android mobile devices.

This is an example of Transforming Government because it is an innovative way to share information with citizens where and when they need it.

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A culture of constant improvement at The City of Calgary.
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What is Transforming Government?

Government exists to serve citizens. Every day, citizens are touched by The City of Calgary and the services it offers. Transforming Government is a culture of constant improvement at The City of Calgary — improvement that makes life better for all citizens.

In 2011, Mayor Naheed Nenshi and City Council unanimously agreed to embrace and reinforce this approach to constant improvement — Transforming Government is a way to do just that. So, when you see the Transforming Government stamp on something, you know it is part of something that makes Calgary even better.

A public work, an initiative, project, program or plan marked with Transforming Government reflects one or more of the following principles:

Transparency provides a clear view of exactly what’s going on “behind the scenes”, so citizens can understand why a project or service exists.

Accountability is the clear demonstration of how and why The City has done something, and that The City and Council accept responsibility for the decision, program or plan.

Civic Engagement is a commitment to bring together citizens, organizations, and City employees in the planning and development of our great city.

Innovation describes new ideas, services, or approaches that make living and working in Calgary even better.

Citizen Orientation ensures that a program, project or service is designed with customers or citizens in mind.

Sustainability describes long-term thinking that makes for a healthy community, environment, and economy, now and in the future.

Public Spaces

Customer Service

Transportation

Environmental