Road Conditions App
This app provides Calgarians with real-time information on plow/sander locations, road conditions, and traffic cameras, and it helps to answer the three main questions most drivers have about winter road conditions: Are the roads clear? Where are the plows? Is there a Snow Route parking ban in effect?
The application was also designed to send immediate notifications to users of the app whenever a Snow Route parking ban has been advised, declared, or lifted.
Already in the hands of more than 17,000 Calgarians, this app was an important communication tool during the city’s two snow route parking ban events in 2012, and has the unique distinction of being the first mobile application released by a Canadian municipality to reach the #1 position in the iTunes app store.
The application is now available for iOS, BlackBerry, and Android mobile devices.
This is an example of Transforming Government because it is an innovative way to share information with citizens where and when they need it.
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Labels: Customer Service