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A culture of constant improvement at The City of Calgary.
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Municipal Atrium Citizen Information Pilot

Citizens will always need information on The City’s programs and services. The Municipal Complex is the key civic site where The City delivers business services and holds Council and Committee meetings. It is an ideal environment for citizens of Calgary to actively engage or interact with The City of Calgary.

The Citizen Information Pilot aims to provide more information to citizens on services, Council activities and public events. Two information kiosks located in the Municipal Atrium give access to the following frequently searched City information: Council, jobs, event calendars, eServices/3-1-1, interactive maps and a link to Calgary.ca.

This pilot project is driven by a desire to improve civic engagement and ensure Calgarians have the information they need at their fingertips in the heart of their municipal government.

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A culture of constant improvement at The City of Calgary.
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What is Transforming Government?

Government exists to serve citizens. Every day, citizens are touched by The City of Calgary and the services it offers. Transforming Government is a culture of constant improvement at The City of Calgary — improvement that makes life better for all citizens.

In 2011, Mayor Naheed Nenshi and City Council unanimously agreed to embrace and reinforce this approach to constant improvement — Transforming Government is a way to do just that. So, when you see the Transforming Government stamp on something, you know it is part of something that makes Calgary even better.

A public work, an initiative, project, program or plan marked with Transforming Government reflects one or more of the following principles:

Transparency provides a clear view of exactly what’s going on “behind the scenes”, so citizens can understand why a project or service exists.

Accountability is the clear demonstration of how and why The City has done something, and that The City and Council accept responsibility for the decision, program or plan.

Civic Engagement is a commitment to bring together citizens, organizations, and City employees in the planning and development of our great city.

Innovation describes new ideas, services, or approaches that make living and working in Calgary even better.

Citizen Orientation ensures that a program, project or service is designed with customers or citizens in mind.

Sustainability describes long-term thinking that makes for a healthy community, environment, and economy, now and in the future.

Public Spaces

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