A culture of constant improvement at The City of Calgary.: Calgary Food Truck Pilot

The food truck business is an amazing success across North America, and Calgarians have enjoyed great food on the streets since August 2011. The City of Calgary, in collaboration with several vendors, various Business Revitalization Zones(BRZ’s), and many food enthusiasts teamed up to create a solution to cut red tape to regulate and recognize food trucks as an industry in Calgary.

The current pilot program will continue until the end of July when new legislation is proposed to Council to move the pilot to an everyday business licence framework and bylaw. Moving from a pilot environment to a licence framework provides clarity to the rules that need to be followed, a mechanism to facilitate and educate compliance with those rules and the ability for new business to enter the market. Completion and adoption of the bylaw will provide certainty, direction and assist the sustainability of the full service food vehicle industry.

The food trucks program is an example of Transforming Government because it cuts red tape to help businesses work with a more transparent government, engages business and community organizations to meet a citizen demand, and adds to the economic and community sustainability of our city through new and innovative industry.

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What is Transforming Government?

Government exists to serve citizens. Every day, citizens are touched by The City of Calgary and the services it offers. Transforming Government is a culture of constant improvement at The City of Calgary — improvement that makes life better for all citizens.

In 2011, Mayor Naheed Nenshi and City Council unanimously agreed to embrace and reinforce this approach to constant improvement — Transforming Government is a way to do just that. So, when you see the Transforming Government stamp on something, you know it is part of something that makes Calgary even better.

A public work, an initiative, project, program or plan marked with Transforming Government reflects one or more of the following principles:

Transparency provides a clear view of exactly what’s going on “behind the scenes”, so citizens can understand why a project or service exists.

Accountability is the clear demonstration of how and why The City has done something, and that The City and Council accept responsibility for the decision, program or plan.

Civic Engagement is a commitment to bring together citizens, organizations, and City employees in the planning and development of our great city.

Innovation describes new ideas, services, or approaches that make living and working in Calgary even better.

Citizen Orientation ensures that a program, project or service is designed with customers or citizens in mind.

Sustainability describes long-term thinking that makes for a healthy community, environment, and economy, now and in the future.

Calgary Food Truck Pilot

A culture of constant improvement at The City of Calgary.

What is Transforming Government?

Public Spaces

Customer Service

Transportation

Environmental