A culture of constant improvement at The City of Calgary.: Calgary Transit Real-Time information signs

Real-time information for the CTrains is now live at CTrain stations so you can find out how long you have to wait for the next train, in real time, not scheduled time.

Real-time information signs have been installed across the CTrain system, and will be implemented for buses starting in mid-2013. You can also sign up for Transit Email Alerts and Calgary Transit’s Twitter account to get up-to-date information on selected routes, etc.

This is an example of Transforming Government because the new signs directly improve citizen convenience as they bring innovation to our public transit system

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What is Transforming Government?

Government exists to serve citizens. Every day, citizens are touched by The City of Calgary and the services it offers. Transforming Government is a culture of constant improvement at The City of Calgary — improvement that makes life better for all citizens.

In 2011, Mayor Naheed Nenshi and City Council unanimously agreed to embrace and reinforce this approach to constant improvement — Transforming Government is a way to do just that. So, when you see the Transforming Government stamp on something, you know it is part of something that makes Calgary even better.

A public work, an initiative, project, program or plan marked with Transforming Government reflects one or more of the following principles:

Transparency provides a clear view of exactly what’s going on “behind the scenes”, so citizens can understand why a project or service exists.

Accountability is the clear demonstration of how and why The City has done something, and that The City and Council accept responsibility for the decision, program or plan.

Civic Engagement is a commitment to bring together citizens, organizations, and City employees in the planning and development of our great city.

Innovation describes new ideas, services, or approaches that make living and working in Calgary even better.

Citizen Orientation ensures that a program, project or service is designed with customers or citizens in mind.

Sustainability describes long-term thinking that makes for a healthy community, environment, and economy, now and in the future.

Calgary Transit Real-Time information signs

A culture of constant improvement at The City of Calgary.

What is Transforming Government?

Public Spaces

Customer Service

Transportation

Environmental